Holiday Inn Colchester, an IHG Hotel

Incredible staff, super polite and kind. Very professional as well and kindly offered us complimentary breakfast thanks to our Hilton Honours membership. The hotel was good overall, great to have access to the gym and breakfast was good too for the price. The location was good and worked well for us visiting family nearby. We would recommend and would stay here again.

Absolutely amazing service from start to finish. A quick and easy check in, 2 great rooms next to each other with adjoining door. We traveled for a birthday and they went above and beyond to decorate the room and make it special. The rooms were so clean and tidy and smelt amazing. The evening meal was fantastic and the effort they made to decorate the table at dinner was so kind. The food was so delicious. The service from the hotel staff, the restaurant staff and the housekeeping staff was brilliant. They couldn’t do enough for us and we had a really fantastic stay. We felt so welcomed. Thank you. You were all amazing. Highly recommend.

Excellent facilities and staff were kind and ready to help. . We enjoyed the pool, jacuzzi, and steam room. Good location if you have a car. Close to shops like Sainsbury's and Aldi + a shopping outlet all about 5 minutes drive.

We had quite a wait from when we checked in until our room was ready, so the staff gave us complimentary drinks vouchers which we used that evening in the bar. The guy managing the pool was brilliant, he got a lot of flack from other hotel residents when the pool was at capacity but he was only doing his job and was helpful and polite. Room itself was spacious and clean. The pool changing rooms were just the right temperature and clean.

The request for rooms being close was not possible but when we checked in and went to the rooms, as they were very far apart I did go back and ask whether there was any chance of being moved - and Jo did manage to change the double to a twin which was closer (only 2 doors down). This was much appreciated by dad! Facilities were great, and was customer service. My husband forgot to take his wedding band off before going for a swim, and when he reported it the staff were on the ball and called him the following day to say that it had been found :) We would definitely recommend and will be staying again if in the area.